Scan & WIN

Android Troubleshooting

If you’re experiencing any technical difficulties using Scan & Win take a look through our troubleshooting guide below!

Android Troubleshooting

1

Head to settings
If you see the above screen
Open settings
Select Apps
Open Google Chrome or whichever browser you use

2

App Info
Select Permissions

3

App Permissions
Select Camera

4

Ask or Allow
Select Ask every time or Allow only while using the app
Ensure precise location is on
Refresh Scan & Win webpage
Select Allow on Pop-Up
Camera and Location should now be enabled